Involuntary churn is the cheapest revenue you'll ever recover — if you retry the right accounts.
Recover ranks failed payments by MRR impact, retries on issuer-specific timing by decline code, and suppresses recoveries where the expected value is negative. Your CS team stops working the list top-down and starts working it by dollars.
Read-only · Connect in ~5 min · No changes to your CRM
How Recover decides what to retry, when, and what to leave alone
Most dunning tools retry on a fixed schedule and escalate by failure date. Recover scores each failed payment by recovery probability and revenue impact, times each retry by the decline code and issuer behavior, and explicitly excludes payments where retrying costs more than it recovers.
What a Decisions™ recommendation looks like
Every recommendation ships with a confidence score, the reasoning behind it, the next best action, and an owner. The AI proposes. You approve. It executes.
*Illustrative model based on typical B2B SaaS metrics; actual results vary by data quality and usage.
Questions teams ask about Recover
How is Recover different from Stripe's built-in Smart Retries?
Smart Retries optimizes retry timing across Stripe's aggregate data. Recover layers your account context on top: MRR size, historical recovery pattern, decline code by issuer, and When-Not-to-Act suppression. Stripe decides when the network will succeed; Recover decides which accounts are worth your CS team's attention when it doesn't.
What does 'When Not to Act' actually suppress?
Payments where the modelled expected value of continued retry and CS outreach is negative — typically $45 MRR accounts with 3+ prior failures, no engagement, and a stale card. Recover marks them Excluded with the reasoning visible, so nobody accidentally works them.
Does this work with both Stripe and Razorpay?
Yes. Stripe is live today; Razorpay recovery uses the same MRR-weighted decisioning with the Razorpay-specific decline mapping. See the integrations strip on the homepage for status.
Enterprise-grade trust from day one
RetainIQ is built to be evaluated by your security and finance teams — not just your CS team.
Read-only by default
RetainIQ never writes to your systems unless you explicitly grant it.
You approve every action
No autonomous outreach, ever. The AI proposes; your team decides.
Your data stays yours
Processed for decisions, never sold, never used to train shared models.
Encryption in transit & at rest
TLS 1.3 and AES-256 across every connection.
SSO / SAML ready
Role-based access and audit logs for team accountability.
SOC 2 Type II
In progress, targeted Q3 2026.
SOC 2 Type II certification is in progress (targeted Q3 2026). Read-only access, human-approved execution, and encryption are live today.
See your revenue at risk in ~5 minutes
Read-only connection. No CRM changes. First Retention Inbox in minutes.