Portfolio revenue at risk, ranked every morning.
Your CS team shouldn't spend Monday reconstructing who to call. RetainIQ hands them a ranked Retention Inbox — every at-risk account scored by revenue impact, classified by churn archetype, and routed to the right owner with the reasoning attached.
The jobs you're actually measured on
RetainIQ maps to the outcomes on your scorecard — not a generic feature list.
A daily Retention Inbox ordered by revenue impact. $2,400 MRR accounts sit above $45 MRR accounts — always. Your CSMs stop working the list top-down and start working it by dollars.
Adaptive Retain surfaces at-risk accounts 30–60 days before cancellation discussions. You see the disengagement archetype, the champion change, the sentiment shift — while there's still time to intervene.
Every recommendation routes to a named CSM with usage, sentiment, support, and CRM signals attached. No morning stand-up spent context-gathering. No 'who's on this?' Slack thread.
Walk into Monday knowing the roster
Connect read-only in ~5 minutes. Your first ranked Retention Inbox lands the same session.
*Illustrative model based on typical B2B SaaS metrics; actual results vary by data quality and usage.